Job Summary

A financial services company is filling a position for a Remote Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Provide accurate and timely resolution for money movement, trade, and service requests
• Serve as a resource for customers on company or product policies and systems and troubleshoot usability issues

Required Skills:

• High School Degree
• Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner
• Demonstrated in troubleshooting and identifying root causes and resolving issues