Job Summary
A financial software development company needs applicants for an opening for a Remote Financial Software Customer Service Representative in Orlando.
Core Responsibilities Include:
- Answering incoming calls and respond to customer's requests
- Booking appointments for members with a high degree of data accuracy
- Identifying and escalating issues to supervisors
Applicants must meet the following qualifications:
- High school graduate or G.E.D.
- Excellent oral and written communication skills
- Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
- Experience in providing exceptional customer service and maintaining established quality requirements
