Job Summary
A technology company specializing in money transfer solutions is seeking a Remote Financial Technology Customer Service Insights Analyst.
Core Responsibilities of this position include:
- Championing the use of data to derive commercial insights and drive action
- Prioritizing and translating business questions into analytical projects
- Identifying opportunities for improvement through data
Qualifications for this position include:
- 2+ years of experience in roles focused on data analytics
- Able to develop, clearly communicate, and drive implementation of data analysis
- Experience in analytics
- Strong SQL skills
- Experience with Zendesk Explore and its data models
- Knowledge of multiple tools for data visualization, analysis, and manipulation
