Remote Financial Technology Customer Success Manager

Job is Expired
Location: New York
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 15, 2021

Job Summary

A financial technology development company is seeking a Remote Financial Technology Customer Success Manager.

Core Responsibilities Include:

  • Ensuring fast, thorough, and complete onboarding of new customers
  • Working with new customers to deeply understand their current work flow
  • Proposing effective product implementations for each customer

Qualifications Include:

  • 2 years of customer success or implementation experience in a B2B organization
  • Proven track record meeting weekly or monthly KPIs
  • Ability to anticipate customers’ needs and position product solutions accordingly
  • High adaptability and understanding of change within the evolution of a startup

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