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Remote Financial Technology Customer Success Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 29, 2021
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A revenue management company is in need of a Remote Financial Technology Customer Success Specialist.

Individual must be able to fulfill the following responsibilities:

  • Conduct product walkthroughs
  • Provide resolutions to customers queries
  • Ensure proper recording and closure of all issues

Applicants must meet the following qualifications:

  • 2+ years experience in a Customer support role within a SaaS product organization
  • Empathy, and patience
  • Previous experience at a start-up or in a customer support role
  • Strong analytical background
  • Experience with Databases
  • Experience working with Zohodesk or other support/service software

COMPLETE JOB DESCRIPTION

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