Remote Financial Wellness Application Customer Success Specialist

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 15, 2022
This job expires in: 12 days
Job Summary

An insurance and benefits company is in need of a Remote Financial Wellness Application Customer Success Specialist.

Individual must be able to fulfill the following responsibilities:

  • Ensure onboarding and communications activities are on track
  • Monitor support mailboxes for both employer and user support
  • Partner with Directors and other team members to develop future customer success model

Position Requirements Include:

  • Ability to learn new processes and app/platform features quickly in an Agile environment
  • Comfortable with technology, exploring issues that are unknown
  • Strong experience with Microsoft products including Excel, PowerPoint and Word
  • Process improvement experience
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