Job Summary
A digital currency financial institution has a current position open for a Remote FinTech Overnight Service Desk Analyst I.
Must be able to:
- Respond to self-service incidents within the ticketing system
- Collaborate with peers, leads, management, and various escalation groups to troubleshoot and resolve user issues
Qualifications for this position include:
- High school degree
- 1+ year’s service-desk support experience with computer hardware, software, and networks
- Familiar with application support ticketing tools