Job Summary
A digital banking solutions provider has an open position for a Remote FinTech Weekend Customer Support Specialist.
Core Responsibilities Include:
- Answering user questions over chat, email, and phone
- Handling user account requests, including application processing, card disputes, missing payments, card shipments
Skills and Requirements Include:
- BA/BS or something you feel is equivalent
- Exude competence
- Understand how to translate convoluted banking or engineering terminology into clear, human user communication
