Job Summary
A fitness company has a current position open for a Remote Fitness Membership Services Representative.
Must be able to:
- Deliver high-quality service across multiple support channels
- Be a hardworking advocate for members while answering any questions that come your way
- Show compassion to frustrated members while solving problems and addressing unsatisfactory experiences
Applicants must meet the following qualifications:
- Ability to work remotely with internet speed of 100 mbps upload and 20 mbps download
- A powerful advocate for members and are passionate about the community experience
- Excellent written and oral communication skills
- Adapt to change and absorb new information with ease
- Ability to remain calm, professional, and communicative while troubleshooting member concerns
- Proven track record of analyzing information, troubleshooting problems, and resolving or escalating issues
