Job Summary
A business management solutions company is filling a position for a Remote Customer Onboarding Specialist.
Core Responsibilities Include:
- Qualifying potential customers
- Managing the onboarding sequence via telephone, email and chat
- Handling a variety of incoming enquiries
Applicants must meet the following qualifications:
- Native-level English proficiency
- Ability to listen to and engage potential customers by phone, and understand their requirements
- Excited to work directly with customers via email, phone or screen share
- Experience working in a remote environment
- Communicating over platforms like Close, Slack, Skype, Basecamp, Intercom, Jira etc
- Excel proficiency
