Remote Food Delivery Customer Service Command Center Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Mar 19, 2021

This job expires in: 3 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An online and mobile food ordering platform company is in need of a Remote Food Delivery Customer Service Command Center Analyst.


Individual must be able to fulfill the following responsibilities:

  • Monitor customer service performance across all channels
  • Provide timely feedback to leaders on performance
  • Make updates to employee’s schedules

Skills and Requirements Include:

  • Associate’s Degree or 2+ years of equivalent, relevant, industry experience
  • Strong analytical skills with a focus on intraday activities and results
  • Excellent written and verbal communication skills
  • Champion of change; responds to change in a positive way
  • An ability to multitask
  • Able to use technology effectively (contact delivery software, Google suite, Microsoft suite, etc.)

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