Job Summary
A food ordering and delivery service provider has an open position for a Remote Food Delivery Customer Support Specialist in Minneapolis.
Individual must be able to fulfill the following responsibilities:
- Provide world-class customer service aimed to drive customer satisfaction
- Manage a high volume of phone calls, support tickets, and chat inquiries via the Zendesk suite
- Acknowledge and resolve customers complaints and inquiries
Applicants must meet the following qualifications:
- You have a calm and patient demeanor and can handle tough customer conversations with ease
- Repetitive and high-volume tasks do not hinder your ability to produce at a high level
- You are extremely task oriented and motivated by completing your day’s work
- You take great pride in having a strong work ethic, being proactive, and remaining positive in all situations
- You have the ability to multi-task, prioritize and manage your time effectively
