Job Summary

A digital services company needs applicants for an opening for a Remote Foodservice Customer Service Representative.

Core Responsibilities Include:

• Using computerized system for tracking, information gathering, and/or troubleshooting
• Answering basic inquiries and resolves basic problems
• Actively re-directing incoming callers to self-service options

Qualifications Include:

• High School Diploma and 2 years in a Customer Service function OR an Associate’s Degree
• Basic computer proficiency and experience with Microsoft Office Suite (Word and Excel)
• Demonstrates customer service orientation
• Ability to select and apply standard policies and procedures
• Ability to resolve routine problems and questions independently
• Ability to pay close attention to details and use time effectively