Job Summary
A software company is seeking a Remote Franchise Customer Success Operations Analyst in Denver.
Must be able to:
- Help drive operational consistency and best practices
- Document and analyze new processes and procedures
- Support Management Reviews and Retention Risk forecasts
Skills and Requirements Include:
- Completing a Bachelor’s degree in Business, Economics, Management, or equivalent
- A self-motivated person with a passion for customer service strategy, data, and operations
- An outgoing individual that can build rapport easily, no matter what situation
- A good listener with strong empathy skills, has an inquisitive mind, and who can tune into internal customers
- Someone who loves to collaborate, has strong follow-through and phenomenal communication skills
- Resilient and positive, extremely detail-oriented, with a drive for results
