Remote Fraud Detection Agent

Job Summary

A company is looking for a Remote Customer Service Fraud Detection Agent.

Key Responsibilities

• Respond to customer inquiries regarding fraud prevention, detection, and resolution
• Provide cross-referral services with fraud management and evaluate transactions for potential fraud
• Make outbound calls to schedule In-Home Health Evaluations and answer member questions

Required Qualifications and Education

• 0-1 year of relevant work experience
• Must have a webcam and dual monitors
• Required to have a hardwired Ethernet connection
• Must maintain the most recent version of Windows 11
• An Apple or Android cell phone is required for secondary code verification