Job Summary

A credit union is filling a position for a Remote Fraud Disputes Case Management Representative.

Must be able to:

• Perform chargeback/dispute resolution processing and handle dispute inquiries
• Review, research and initiate the resolution of dispute inquiries from cardholders, credit unions, merchants and internal departments

Required Skills:

• High School Diploma or GED
• One (1) year customer service experience
• Ability to explain confusing and complicated topics in a clear and concise manner