Job Summary
A nationwide banking and financing company has an open position for a Remote Fraud Liaison Specialist Customer Service Representative.
Core Responsibilities Include:
- Processing and responding to customer fraud inquiries utilizing multiple systems to provide information on accounts
- Filing fraud disputes
- Answering every call with empathy, understanding, professionalism and accuracy towards a resolution
Skills and Requirements Include:
- High school diploma or equivalent
- Minimum 18 months of customer service-related experience
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
