Job Summary

A cloud communications platform as a service company is in need of a Remote Fraud Prevention Specialist.

Core Responsibilities Include:

• Protecting customers and consumers through ongoing identification of bad actors
• Identifying trends, root cause gaps and recommending appropriate preventative solutions
• Using a variety of internal and external tools to Investigate cases assigned

Skills and Requirements Include:

• Bachelor’s Degree in a business or technology discipline or equivalent job experience
• 2+ years of experience working cases in the compliance, fraud or abuse space
• You have basic technical skills including basic SQL and an understanding of APIs and data analytics
• You’re empathetic and love working with customers to solve their problems, backed with data
• You are detail-oriented with great organizational skills and comfort with ambiguity
• You have above average written and verbal communication skills