Remote Fraud Service Associate

Job Summary

A company is looking for a Remote Fraud Customer Service Associate.

Key Responsibilities

• Receive and process inbound fraud-related calls, investigating and evaluating issues
• Monitor systems for potential fraudulent behavior and provide customer support through calls
• Track cases and enter data into systems to ensure accurate record-keeping

Required Qualifications

• 1+ years of experience in a call center or customer service environment
• Experience in data analysis and conducting investigations
• High school diploma or equivalent
• Ability to work on-call during non-standard hours and weekends
• Must possess valid and unrestricted U.S. work authorization