Remote Fraud Support Agent
Job Summary
Detail-oriented individuals will find a full-time remote opportunity as a Remote Fraud Support Agent, responsible for reviewing account activity for potential fraud, verifying suspicious transactions, and assisting customers with fraud-related concerns while adhering to strict security and compliance procedures.
Key responsibilities
- Review account activity and transaction history for possible fraud detection and resolution
- Assist customers with blocking lost or stolen cards and emergency card or cash replacements
- Document account activity and case findings accurately while maintaining high-quality assurance standards
Required qualifications
- Experience in financial services or fraud prevention/support
- Proficiency in typing at least 40 words per minute
- Ability to handle sensitive account information while following security and compliance procedures
- Strong attention to detail and accuracy in documentation
- Comfortable working independently in a quiet home environment
Complete Job Description
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