Remote Fraud Support Agent
Job Summary
Detail-oriented and analytical, the full-time Remote Fraud Support Agent will focus on fraud detection, transaction verification, and dispute management while working remotely in the financial services industry.
Key responsibilities
- Evaluating disputes and chargebacks while investigating suspected fraudulent activity
- Handling inbound and making outbound transaction-verification calls as needed
- Monitoring systems for fraudulent behavior and managing cases within regulatory timelines
Required qualifications
- Experience in financial services or fraud support
- Understanding of disputes and chargebacks
- Ability to type at least 40 WPM
- Strong analytical skills and attention to detail
- Comfortable with both inbound and outbound calls while maintaining confidentiality
Complete Job Description
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