Job Summary
A technology solutions and support company is in need of a Remote Fraud Support Call Center Representative.
Must be able to:
- Answer inbound phone calls for fraudulent or suspicious Debit/Credit and ATM Card Transactions
- Assist cardholders and financial institutions with lost or stolen Debit/Credit and ATM Card reports
- Attend training sessions to stay updated on product or company policy changes
Must meet the following requirements for consideration:
- Minimum of 1 year of customer service experience (customer facing OR phone customer support)
- Ability to work a set, assigned schedule in a 24/7/365 call center that will include nights, weekends, and holidays
- Reliable high-speed internet service that is at least 20 Mbps download and 5 Mbps upload
- Quiet confidential workspace
