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Remote French Bilingual Customer Support Team Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Sep 07, 2018
Job Category: Customer Service, Management
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Management

Job Summary

A financial services company has a current position open for a Remote French Bilingual Customer Support Team Manager.

Must be able to:

  • Grow, train, and evaluate the English-speaking Support Team
  • Build a French-speaking support team sourced out of Senegal
  • Create and perpetuate a Support Team culture centered on empathy

Qualifications for this position include:

  • Ability to attend a 5-day retreat quarterly
  • High-level of proficiency in both English and French
  • Experience leading and scaling customer service teams
  • Feed off interacting with people and getting the best out of them
  • Enjoy looking at data to both track trends and develop your team

COMPLETE JOB DESCRIPTION

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