Job Summary
A financial technology company specializing in the casino industry is filling a position for a Remote Gaming Operations Order Manager in Austin.
Must be able to:
- Manage the organization’s customer relationship management (CRM) system; develops processes to automate CRM tracking and sales solutions
- Manage incoming sales inquiries and coordinates sales documentation, including price/ship quotes
- Maintain internal team dashboards, revenue goals, and forecasting for management
Applicants must meet the following qualifications:
- Minimum of 3 years of prior customer service skills
- Advanced proficiency in Microsoft Office applications, especially Word and Excel, with the ability to read and design complex spreadsheets
- Experience using a CRM system, Salesforce preferred
- Ability to collaborate with cross-functional teams in maintaining customer account information, reconciling commission reports, reviewing distributor inventory and margins, and coordinating parts deliverables
- Ability to assist with customer requests for product marketing information and/or compliance regulatory certifications
- Ability to maintain sales collateral library, including quarterly specials, customer documents, and sales sheets
