Remote General Customer Success Director

Job Summary

A process outsourcing service provider is in need of a Remote General Customer Success Director.

Core Responsibilities Include:

• Developing and executing a comprehensive customer success plan
• Acting as the primary point of contact for key accounts and stakeholders
• Driving customer advocacy and references

Skills and Requirements Include:

• Excellent communication, interpersonal and presentation skills
• At least 7 years of relevant experience in customer success, account management, or a related field
• Strong problem-solving skills, and the ability to think creatively and strategically
• Proficient SQL and database access skills
• Prior Seed to Series B experience