Job Summary
A staffing and recruitment agency is searching for a person to fill their position for a Remote Genesys Engineer in Reston.
Must be able to:
- Troubleshoot, determine root cause, and provide irreversible corrective actions
- Analyze requirements and develop detailed designs for implementation
- Generate or update application and system documentation including testing and integration procedures
Must meet the following requirements for consideration:
- Experience with Genesys Framework 8.x and Genesys Voice Platform
- Experience with Genesys Routing and Genesys Multimedia, Omnichannel (eServices)
- Experience with Genesys Agent Applications and Genesys SIP Server
- Experience with Genesys Reporting and VMWare
- Experience with Windows Server 2008, 2012, 2016 and MS SQL Server
