Job Summary

A marketing and product management company needs applicants for an opening for a Remote Global Accounts Customer Success Senior Manager.

Candidates will be responsible for the following:

• Manage a team of global customer success managers
• Own gross retention of valuable and strategic customers
• Develop and implement customer success strategy

Qualifications Include:

• Travel as needed for customer meetings and team development
• Five years experience leading a global customer success team
• Five years of consultative experience
• Five years of customer success experience at a SaaS company
• Proven experience developing and leading teams
• A degree from a well regarded university or college