Job Summary

A consumer robotics company is searching for a person to fill their position for a Remote Global Knowledge Management Customer Care Manager.

Must be able to:

• Lead overall training, knowledge, customer experience, and content strategy and execution
• Perform analysis, design, and development initiatives related to the ongoing improvement and maintenance of the Knowledge Base

Qualifications Include:

• Previous experience growing and scaling knowledge practices for growth companies
• Previous experience developing global KM, content, and training documentation for directs, partners, and internal users
• 15 years of experience within Knowledge or Content Management discipline