Job Summary
A multinational technology firm is seeking a Remote Global Services Field Operations Manager.
Candidates will be responsible for the following:
- Overseeing cross-regional fulfillment, mobility, global capacity planning, governance, vendor management solutions, etc
- Developing and monitoring policies, business processes, and the internal audit and compliance function
- Providing business direction and guide consistency in business practices for field operations teams
Qualifications for this position include:
- 10+ years of experience working in technology and back-office business operations
- Bachelor's degree in a related area
- Executive-level experience managing others in a project-based environment
- Demonstrated expertise in technology, enterprise-grade applications, business intelligence (BI) platforms, etc
- Experience with project management techniques
- Expert knowledge of business process management, program management, customer experience, finance, planning, and forecasting
