Remote Government Customer Service Representative II

Location: Iowa, Kansas, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Thu, May 27, 2021

This job expires in: 13 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company is in need of a Remote Government Customer Service Representative II.

Must be able to:

  • Work telephonically and are responsible for exceptional levels of service satisfaction
  • Resolve service inquires for claims, enrollment, billing, pharmacy, as well as interpreting contracts
  • Provide quality service, and the service recovery process

Position Requirements Include:

  • 2 years of related Customer Service experience
  • Minimum requirement is HS diploma, or equivalent
  • Ability to interact with the team and support each other in dealing with customer issues
  • Advanced ability to multi task and manage time efficiently is needed
  • Demonstrated ability to learn quickly and respond well to a rapidly changing industry and operational environment

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH