Job is Expired
Location: Iowa, Kansas, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Thu, May 27, 2021
Job Summary
A healthcare company is in need of a Remote Government Customer Service Representative II.
Must be able to:
- Work telephonically and are responsible for exceptional levels of service satisfaction
- Resolve service inquires for claims, enrollment, billing, pharmacy, as well as interpreting contracts
- Provide quality service, and the service recovery process
Position Requirements Include:
- 2 years of related Customer Service experience
- Minimum requirement is HS diploma, or equivalent
- Ability to interact with the team and support each other in dealing with customer issues
- Advanced ability to multi task and manage time efficiently is needed
- Demonstrated ability to learn quickly and respond well to a rapidly changing industry and operational environment
