Job Summary
A technology company has an open position for a Remote Government Services Enterprise Support Engineer.
Core Responsibilities of this position include:
- Providing a high level of technical support to customers over the phone and via support tickets
- Applying creative problem-solving techniques to identify the source of problems
- Managing the load configuration of a central data communication processor
Must meet the following requirements for consideration:
- Ability to attend customer visits both in the office and at customer locations, including presentations
- High school diploma or equivalent
- 8 years' experience in systems administration or related field
- Minimum of 2 years' web hosting experience
- Knowledge of Windows 2000/2003 server, IIS 5 & 6, active directory, DNS, SMTP, and TCP/IP
- Excellent knowledge of DNS, including diagnostics with Windows system tools