Job Summary
A non-profit health insurance company is searching for a person to fill their position for a Remote Grievance and Appeals Manager.
Core Responsibilities Include:
- Managing staff to ensure timely and accurate completion of tasks and issues are accomplished
- Providing leadership and direction to staff to ensure the goals
- Overseeing and ensuring grievances and appeals are resolved and reported appropriately
Must meet the following requirements for consideration:
- Bachelor's degree or equivalent years of relevant work experience is required
- Basic experience with ACD systems
- Basic experience with Call Management Systems
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite to include Word, Excel and PowerPoint
- Familiarity of the healthcare field with knowledge of Medicaid and Medicare
