Remote Grievance Specialist

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Nov 15, 2022
This job expires in: 9 days

Job Summary

A healthcare company is searching for a person to fill their position for a Remote Grievance Specialist.

Core Responsibilities of this position include:

  • Triaging work effectively to ensure member's issues are appropriately categorized
  • Completing data entry and documentation requirements in multiple systems
  • Meeting all regulatory and department timelines

Must meet the following requirements for consideration:

  • Bachelor's degree or equivalent experience in health care, conflict resolution, or related field
  • Superior investigation, customer service, interpersonal, and problem-solving skills
  • Working knowledge of insurance products, policies, procedures, claims process
  • Strong computer, analytical, written and oral communication skills
  • Ability to communicate this information to members, providers, employers, and external agencies clearly and concisely

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