Job Summary
A travel software development company is seeking a Remote Guest Management Solutions Technology Customer Success Manager.
Core Responsibilities Include:
- Being the customer advocate
- Increasing sales and secure renewals
- Serving as an escalation point for their customers for concerns
Must meet the following requirements for consideration:
- Bachelor’s degree in a related business field required or equivalent work experience
- 3+ years of combination marketing positions including use of CRM tools
- Prior experience managing and optimizing a portfolio of customers
- Demonstrated experience of achieve financial goals in a marketing role
- Good knowledge and understanding of marketing in a service industry
- Experience working in and maintaining databases for email marketing and/or CRM software
