Remote Guest Retail Senior Specialist

Location: Minnesota

Compensation: Hourly

Staff Reviewed: Fri, Jul 16, 2021

This job expires in: 14 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A global retail company has an open position for a Remote Guest Retail Senior Specialist in Brooklyn Park.

Core Responsibilities of this position include:

  • Providing a branded experience with every contact
  • Resolving guest concerns in a courteous, helpful manner
  • Providing excellent guest service skills, strong work ethic and integrity

Applicants must meet the following qualifications:

  • High School Diploma or GED
  • 1-2 years of previous guest experience or customer service experience
  • Access to a Home work space that is clear of noise distractions to perform the role
  • Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style
  • Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues

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