Job Summary
A global retail company has an open position for a Remote Guest Retail Senior Specialist in Brooklyn Park.
Core Responsibilities of this position include:
- Providing a branded experience with every contact
- Resolving guest concerns in a courteous, helpful manner
- Providing excellent guest service skills, strong work ethic and integrity
Applicants must meet the following qualifications:
- High School Diploma or GED
- 1-2 years of previous guest experience or customer service experience
- Access to a Home work space that is clear of noise distractions to perform the role
- Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style
- Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues
