Job Summary
A real estate and property management company needs applicants for an opening for a Remote Guest Services Coordinator.
Core Responsibilities of this position include:
- Receiving complex inquiries from guests and then deciding the right way to resolve the issues
- Scheduling, collaborating and managing internal and external business partners
- Liaising across functions within the business to identify the origin of customer support issues
Skills and Requirements Include:
- Ability to work Friday to Tuesday PST hours
- Bachelor’s Degree or equivalent experience
- 3-5 years of work experience in a back office operations or customer service position
- Great communication skills- both written and verbal
- Able to maintain strong professional relationships with customers and business partners
- Problem-solving attitude and efficient in multitasking