Remote Guest Services Representative in Phoenix

Location: Arizona

Compensation: Hourly

Staff Reviewed: Mon, Sep 07, 2020

This job expires in 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A leading diversified international family entertainment and media enterprise is filling a position for a Remote Guest Services Representative in Phoenix.

Candidates will be responsible for the following:

  • Support online and in store shoppers of merchandise
  • Leverage vast online resources & training to resolve customer inquiries
  • Contribute to a high energy environment that provides guests with an entertaining, fun and dynamic experience

Position Requirements Include:

  • Guest Service experience preferred
  • Ability to demonstrate strong guest-focused engagement over the phone and via email
  • Ability to listen, defuse/stay calm to quickly research and resolve inquiries
  • Excellent communication skills, both verbal and written