Job is Expired
Location: California, Colorado, Connecticut, Delaware, Florida, Georgia, Massachusetts, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 19, 2020
Job Summary
An animal insurance company has a current position open for a Remote Happiness Manager and Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Handle a high volume of incoming and outgoing calls (65+/day)
- Work with policyholders to understand and address all claim outcomes, billing and coverage inquiries
- Empathize and provide guidance to future customers and current policyholders
Required Skills:
- A minimum of two (2) years in a customer-facing role
- Proficient in applications such as phone applications, G-Suite applications and various Internet browsers
- Time management skills to independently complete your customer follow-ups while answering inbound calls
- Must be able to remain in a sedentary or stationary position for 90% of the work day
- Demonstrated ability to communicate clearly, professionally, and effectively on the phone as well as in writing
