Job Summary
An energy company is seeking a Remote Head of Customer Operations.
Core Responsibilities of this position include:
- Building and developing a team of highly motivated Customer Operations Associates
- Developing and implementing standardized, templated customer communications
Position Requirements Include:
- BA/BS Degree at minimum
- 8+ years experience in multi-channel B2B/B2C support
- 5+ years experience in a managerial role in the services, or services operations arena