Job Summary
A health and wellness online app company is searching for a person to fill their position for a Remote Health and Wellness Customer Experience Technical Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Resolving customers' day-to-day inquiries and issues through email and live chat
- Building trust through every customer interaction
- Collaborating with team members to improve SOP’s, training materials, and documentation
Position Requirements Include:
- Strong interpersonal skills
- Ability to build relationships with cross functional stakeholders
- Exceptional attention to detail
- Outstanding time management, communication, and organization skills
- Ability to remain calm and effective under pressure
