Remote Health and Wellness Customer Experience Technical Support Specialist

Location: Nationwide

Compensation: Salary

Staff Reviewed: Wed, Apr 28, 2021

This job expires in: 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A health and wellness online app company is searching for a person to fill their position for a Remote Health and Wellness Customer Experience Technical Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Resolving customers' day-to-day inquiries and issues through email and live chat
  • Building trust through every customer interaction
  • Collaborating with team members to improve SOP’s, training materials, and documentation

Position Requirements Include:

  • Strong interpersonal skills
  • Ability to build relationships with cross functional stakeholders
  • Exceptional attention to detail
  • Outstanding time management, communication, and organization skills
  • Ability to remain calm and effective under pressure

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