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Remote Health and Wellness Customer Happiness Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jul 02, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A health and exercise company is in need of a Remote Health and Wellness Customer Happiness Specialist.

Core Responsibilities Include:

  • Providing feedback to peers and supervisors to promote a positive work culture
  • Escalating trending issues to engineering and product teams to ensure technical issues are promptly resolved
  • Addressing tech support and other customer concerns via email, social media posts, and app store reviews

Skills and Requirements Include:

  • The ability to type 60+ words per minute
  • 3+ years in customer service
  • Excellent writing skills
  • General Computer/Tablet/Smart Phone Knowledge
  • An extremely flexible schedule including weekend and evening availability

COMPLETE JOB DESCRIPTION

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