Remote Health Benefits Call Center Client Services Representative in Pittsburgh

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Tue, May 25, 2021

This job expires in: 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial services organization is in need of a Remote Health Benefits Call Center Client Services Representative in Pittsburgh.

Candidates will be responsible for the following:

  • Routinely suggesting opportunities for improvement and supports the execution of such improvements
  • Providing customer service assistance for situations regarding Pension and Health & Welfare plans
  • Accepting benefit plan inquiries from plan participants, retirees and beneficiaries as well as from other company and Diocesan personnel

Qualifications for this position include:

  • Intermediate computer skills
  • Excellent communication (both verbal and written), interpersonal, and organizational skills
  • Strong knowledge of Microsoft Excel and Word.
  • Proven ability in judgment and handling angry/irate customers
  • Experience with Pension and Health & Welfare benefits plans

COMPLETE JOB DESCRIPTION

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