Job Summary

A health information technology solutions company is filling a position for a Remote Health Call Center Supervisor.

Candidates will be responsible for the following:

• Working closely with Customer Service Agents
• Performing tasks to assure service level requirements; RTA, AHT, Adherence goals are met
• Acting as a Point of Contact for operations when required

Skills and Requirements Include:

• Bachelor's degree or equivalent work experience required
• Minimum 2 years of customer service and team interaction experience in a leadership role
• Demonstrated organizational and analytical skills
• Demonstrated time management skills
• Strong interpersonal skills