Remote Health Call Center Supervisor

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Sep 13, 2021

This job expires in: 23 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A health information technology solutions company is filling a position for a Remote Health Call Center Supervisor.

Candidates will be responsible for the following:

  • Working closely with Customer Service Agents
  • Performing tasks to assure service level requirements; RTA, AHT, Adherence goals are met
  • Acting as a Point of Contact for operations when required

Skills and Requirements Include:

  • Bachelor's degree or equivalent work experience required
  • Minimum 2 years of customer service and team interaction experience in a leadership role
  • Demonstrated organizational and analytical skills
  • Demonstrated time management skills
  • Strong interpersonal skills

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