Remote Health Care Customer Service

Job Summary

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls related to insurance and payment issues.

Key Responsibilities

• Make and answer calls to resolve billing and payment issues
• Respond to patient inquiries in a professional manner
• Follow client-specific protocols and monitor payment arrangements

Required Qualifications, Training, and Education

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology and healthcare administration preferred
• Ability to work in a fast-paced environment with strong organizational skills
• Flexibility in scheduling, including evening and weekend work
• Bilingual candidates are encouraged to apply for additional support