Remote Health Care Customer Service

Job Summary

A company is looking for a Health Care Customer Service Representative for 2nd shift.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to patient inquiries in a professional manner and facilitate payment arrangements
• Adhere to client-specific protocols and applicable laws while managing tasks

Required Qualifications, Training, and Education

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Strong organizational skills to manage multiple tasks simultaneously
• Bilingual candidates are encouraged to apply for additional support