Remote Health Care Customer Service

Job Summary

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls in a high-tech environment.

Key Responsibilities

• Make and answer calls to resolve billing and payment issues
• Respond to requests for information from patients/account holders professionally
• Adhere to client-specific protocols and applicable laws while managing payment arrangements

Required Qualifications, Training, and Education

• 1+ years of experience in a Call Center or Customer Service role
• Knowledge or experience in medical terminology, patient billing, or healthcare administration preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Demonstrated flexibility in scheduling and assignments
• Bilingual candidates preferred for additional support