Remote Health Care Customer Service

Job Summary

A company is looking for a Health Care Customer Service Representative.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to requests for information from patients/account holders professionally
• Follow client-specific protocols and laws while managing payment arrangements

Required Qualifications, Training, and Education

• 1+ years of experience in a call center or customer service environment
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Strong organizational skills and the ability to multitask
• Bilingual candidates preferred for additional support