Remote Health Care Customer Service

Job Summary

A company is looking for a Health Care Customer Service Representative.

Key Responsibilities

• Handles inbound and outbound calls to resolve billing and payment issues
• Responds to requests for information from patients/account holders professionally
• Follows client-specific protocols while investigating and responding to inquiries

Required Qualifications, Training, and Education

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Strong organizational skills and ability to manage multiple tasks
• Flexibility in scheduling, including evenings and weekends as required