Job Summary

A health information management company is searching for a person to fill their position for a Remote Health Information Customer Success Director.

Core Responsibilities of this position include:

• Driving existing customer revenue growth through renewal and expansion activities
• Interfacing directly with executive-level contacts at key accounts
• Providing data driven insights to increase product adoption and help maximize the value of our solution

Applicants must meet the following qualifications:

• Prior experience being responsible for account retention and expansion
• Technical competency and aptitude with software applications, tools, and internal systems
• Effective project management and expectation setting
• Superior written and oral communication skills
• 7+ years in enterprise level Customer Success, Account/Relationship Management in a B2B, SaaS, or similar environment
• Excellent critical thinking and problem solving skills