Job is Expired
Location: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
Compensation: Hourly
Staff Reviewed: Wed, Nov 16, 2022
Job Summary
A non-profit health insurance company is searching for a person to fill their position for a Remote Health Insurance Customer Service Representative.
Must be able to:
- Receive and respond to a wide range of provider inquiries received via the telephone
- Educate providers on coverage and claim submission
- Identify customers issues, research, and initiate appropriate action
Applicants must meet the following qualifications:
- High School diploma or equivalent
- Ability to learn and apply Medicare guidelines and computer-based self-service tools
- Ability to identify customers issues, research, and initiate appropriate action
- Ability to communicate with confidence and clarity when discussing concerns with customers
- Knowledge of or ability to learn and apply insurance and medical terminology
